Missed it? Already answered.

Hvala is the CRM with an AI partner. It answers every call you miss and keeps in touch with every customer after, so you're always the one they call.

Try it free for 14 days

Finally, a CRM with an AI partner.

Picks up when you can't

Every missed call gets a text back in seconds, in your name, with a link to book.

Writes it all down

Voicemails come written out, and every call, text and booking lands on the customer's record.

Follows up for you

Reminders, no-show rebooks, review requests and "we miss you" texts go out on time, and stop the moment they book.

Gets you paid

Invoices and payment links by text, and a thank-you the moment they pay.

One missed call, start to finish

2:14:00 PM

Your name here.

Type your business name and roll it. This is what your customer sees while you're busy.

Ring.
Missed.
4 seconds later

Texted back in 4 seconds

Your business

Sorry we missed your call! This is your business. What can we help with? Pick a time: hvala.link/your-business

Hi! Do you have anything free this week?

Out of sight. Never out of mind.

People rarely stop coming back because they're unhappy. Life gets busy and they forget. Your AI partner keeps in touch for you, with the right text at the right time, so you're the first name they think of.

  1. Day 1Thanks for coming in today! Here's your receipt.
  2. Day 2How did we do? A quick review would mean a lot.
  3. Week 6You're due again. Want to grab a time?
  4. Week 10We haven't seen you in a while! Here's a little thank-you for your next visit.

Every customer, remembered

One record per customer with every call, text, booking, payment and note, so anyone on the team can pick up where you left off.

Follow-ups that send themselves

Thank-yous, reminders, "you're due" and "we miss you" texts go out on time, and stop the moment they book.

Reviews that ask themselves

A review request after every visit, so the next customer finds you first.

Everything your partner handles.

Answer every call

Calls ring in the browser and on every phone on the team at once, with your open hours.

Missed? A text goes back on its own within seconds, so they wait for you instead of ringing the next number.

One inbox for texts with photos, email and website chat. The whole team sees it, and voicemail comes written out.

Remember every customer

One record per customer with every call, text, email, booking and payment in order.

Notes, tags and history the whole team can see, so nobody asks the same question twice.

Bring your list from a spreadsheet in minutes, and export it whenever you like.

Fill the diary

A booking link per service with real open times, gaps between jobs and notice you choose.

Take a deposit or the full price when they book. Unpaid holds let go on their own.

Reminders by text the day before, a link to move it, and Google Calendar both ways.

Get paid

Quotes that turn into invoices the moment they say yes.

Card payments straight to your own Stripe account. Hvala takes no cut.

Pay by text from any conversation, payment plans of 2 to 6 months, and repeat invoices.

Follow up for you

The next text goes out on its own after a missed call, a new enquiry, a no-show or a paid invoice.

It stops when they say yes. Nobody gets chased after they've booked or paid.

Six ready-made, from "want a new time?" after a no-show to "we miss you" when it's been a while.

Get the reviews

A review request by text or email after the job, and replies to Google reviews from one place.

Email your regulars with one-click unsubscribe.

Forms and simple pages on your own web address.

See what's working

Calls answered, missed and texted back, by person.

Who turns up, and who doesn't, by calendar.

Which ad or website brought in each customer, and what they spent.

Run the crew

Everyone on the team, at no extra cost, with what each person can see.

Two to five sites under one login, each with its own number and diary.

Export everything whenever you like. Deleted customers come back for 60 days.

One price.
The whole crew.

Hiring someone never raises your bill. Every plan has everything: calls, texts, bookings, payments and follow-ups.

Solo

$39/mo

One person running the business.

Numbers
1
Texts a month
500
Call minutes
300
Paid yearly
$390
Admit all
Start Solo free

Crew

$89/mo

A team with someone on the phones.

Numbers
3
Texts a month
2,000
Call minutes
1,500
Paid yearly
$890
Admit all
Start Crew free

Locations

$179/mo

2 to 5 sites, one price for all of them.

Numbers
1 per site + 1
Texts a month
2,000 per site
Call minutes
1,500 per site
Paid yearly
$1,790
Admit all
Start Locations free

Yearly plans get 2 months free. Everyone on your team is included on every plan.

The small print, in big print.

  • 14 days free. No card.

    Nothing is charged when the trial ends. Pick a plan, or the account pauses and your customers stay yours to export.

  • Over your texts? 1.5¢.

    Extra texts are 1.5¢ and extra minutes 2¢. You see it as it happens, and it stops at a cap you set: $20 a month unless you change it.

  • Carrier fees at cost.

    US carriers charge about $19.50 once to register you for texting, then about $1.50 a month. We pass it on with no markup. Texting only Canadians? No fee.

  • No cut of your money.

    Card payments go through your own Stripe account at Stripe's rates, straight to you.

  • Leave in one click.

    No password, no reason, no phone call. Your plan runs to the end of what you paid for.

  • New number, for now.

    Hvala sets up a new business number with you, step by step. Bringing your current number over isn't available yet.

Questions.

What does the AI partner do?

It handles the front-desk jobs that slip when you're busy. It texts back every missed call in your name, writes out voicemails, keeps every customer's record up to date, and sends the reminders, follow-ups, invoices and review requests on time. You can read every message and switch any of it off.

Is Hvala a CRM?

Yes, one you'll actually use. Every customer gets one record with every call, text, booking and payment, and the follow-ups that keep you on their mind run on their own.

Does texting work in Canada?

Yes. Texting works in the US and Canada, and each country gets its own setup. A Canadian business texting only Canadians has no registration step.

Do I need to be good with computers?

No. Setup walks you through each step and shows where it's up to. The follow-up texts are already written: change the words if you like and switch them on.

Does it work on my phone?

Yes. It works in your phone's browser and on a computer, so you can answer from the van or the front desk.

What happens when the free trial ends?

Nothing is charged, because we never asked for a card. Pick a plan to carry on, or the account pauses and you can take all your customers with you.

Is my customer list mine?

Always. Export every customer, note and message whenever you like. Delete someone by mistake and you can bring them back for 60 days.

Thanks for watching.

Hvala.

Hvala means thank you in Croatian. Say it to every caller, even the ones you miss.

Try it free for 14 days

StarringYou, busy

Missed call(415) 555-0123

Texted back byYour AI partner, in 4 seconds

CustomerKept

DepositPaid by card

Follow-upsSent for you

Your businessRemembered

ReminderThe day before

Review requestTwo hours after

PronunciationHVAH-lah

Available inThe US and Canada

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